Privacy ``Protecting You``
At TLC we care about your privacy.
We want you to be confident about the way we treat any information that you give us.
Our website invites you to give us some personal information to enable us to serve you better. You can opt out of this at any time.
We will only use the information that you provide us to help you or to improve our services to people like you.
We comply with Jersey’s Data Protection Laws and are registered with the Channel Islands Information Commissioner with notification number 57957.
If you give us information about yourself we will store it safely and prevent anyone from accessing it who should not. We do this using confidential electronic and physical security measures.
In order to progress your enquiry or application we may need to transfer information about you to trusted partners, affiliates or service providers. Some of these may operate outside of Jersey. We are careful with your data and choose carefully who we work with for this purpose.
It is common in our industry to check applicants’ details with a Credit Reference Agency. There are strict rules about how we may do this and we are very careful both with the information about you that we send them, and also the report that they send back to us.
If you want to know what is in your credit report, the agencies have to let you know. They can also charge you a small fee for this. The two main ones are Experian (0870 241 6212, PO Box 8000, Nottingham, NG80 7WF) and Equifax (0870 010 0583), PO Box 3011, Bradford, BD1 5US.
We will only share your information you have given us permission to do so e.g. Doorstop Loans Limited, finance companies, unless the law requires us to.
When you put your information on our website, or give it to us by other means, you are giving your consent that we may process your personal data for the purposes outlined above.
This website also collects non-personally identifying data, such as which pages are looked at and for how long, or where you are browsing from. The purpose for this is to better understand how the website is used by visitors, so it can be improved.
Our website may, if your browser settings permit it, store a little piece of data on your computer called a “cookie”. This helps us to understand people who return to visit us, and to save your preferences. If you do not enable cookies the website will still work for you, although not every function may work as smoothly.
If you wish to change the information we are storing about you simply e-mail us at firstname.lastname@example.org and we’ll do it right away. Similarly if you don’t want us to hold your records anymore just let us know.